Terms of Service

Water, Power and Access

Our van is fully self-contained with its own water supply and generator. We prefer to plug into an accessible exterior power outlet when one is available, and will use our generator when it is not. Please make sure the vehicle is parked where our van can safely access it, with room to fully open the doors on both sides and plenty of space to move around the entire vehicle.

Personal Items and Car Seats

Remove all personal items before your appointment. MMD is not responsible for items left in the vehicle. We cannot remove or reinstall car seats for safety and liability reasons. If left in place, we will clean around them but cannot guarantee complete results.

Biohazard Disclaimer

We do not handle biohazardous materials, including vomit, feces, urine, blood, or rodent droppings. Please contact a certified biohazard remediation service for that cleanup.

Additional Charges

• Minimum service charge: $200 per appointment, regardless of service scope.
• Pet hair: $100 additional charge due to extra labor.
• Heavy use / excessive grime: $100 additional charge, assessed on-site before work begins.
• No travel fee within 30 minutes of Boulder or Longmont. Travel fee: $50 for locations outside this area.

Estimates and Pricing

All quotes given by phone, text, or online are estimates and may change after the vehicle is inspected. If the vehicle's condition differs from what was described, pricing may be adjusted with your approval before work begins.

Cancellations and No-Shows

A $100 cancellation fee applies for a no-show, cancellation with less than 24 hours notice, or if the vehicle is not available more than 30 minutes after the scheduled appointment time.

Payment

No deposit or prepayment is required to book. Payment is due upon completion of service. Zelle, Venmo, check, and ACH carry no fee. Card payments carry a 3% processing fee.

Service Time

All service times are estimates and may vary based on vehicle condition and crew size.

Vehicle Battery

Doors, trunk, and hood may be open for extended periods, which can discharge the battery. We disable dome lights and may use a charger or disconnect the battery if needed.

Paint Correction and Ceramic Coating

Paint correction removes surface defects, but deep scratches may require repainting if the clear coat is compromised. Ceramic coating covers painted surfaces only. Due to condition variance, correction and coating prices are estimates confirmed after inspection.

1-year ceramic coating from $1,000. Price depends on vehicle size and whether paint correction is needed. Email photos for your exact quote.

Pre-Existing Damage

Vehicles may have pre-existing wear, scratches, cracks, or malfunctioning components. We will tell you if we notice any, but MMD is not responsible for pre-existing conditions or for correcting them unless included in your service.

Photo and Video Documentation

MMD may photograph or record your vehicle before, during, and after service for quality assurance and documentation.

Messaging

When you message MMD through Google, text, or our website, message and data rates may apply. You can stop text messages at any time by replying STOP.

Satisfaction Guarantee

If we have not exceeded your expectations, contact us within 24 hours of service so we can make it right.

Contact

Meticulous Mobile Detailers
info@mmdetailers.com
(970) 713-9252